Return Policy

At our store, customer satisfaction is our top priority. We want you to shop with confidence, knowing that if your purchase doesn’t meet your expectations, we’re here to help.

We offer a 7-day return policy from the date your order is delivered. If you receive a product that is damaged, defective, incorrect, or doesn’t fit as expected, you may request a return within 7 days of delivery.

To be eligible for a return, the shoes must be unused, unworn, and in their original condition, with all tags, labels, accessories, and original packaging intact. Products showing signs of wear, damage caused by the customer, or missing original packaging may not qualify for a return.

Once your return request is approved, our team will arrange a pickup from your delivery address wherever service is available. In locations where reverse pickup is unavailable, you may be asked to ship the product to our return address. Shipping instructions will be provided by our support team.

After the returned product is received and passes our quality inspection, we will process your refund or replacement. Refunds are typically credited to the original payment method within 5–7 business days after approval. For Cash on Delivery (COD) orders, refunds will be transferred to your registered bank account or UPI ID.

Please note that returns will not be accepted for products damaged due to misuse, improper care, normal wear and tear, or alterations made after delivery. Products purchased during clearance sales or marked as “Final Sale” are not eligible for return unless they are received in a damaged or defective condition.

If you need a different size, we recommend placing a new order after initiating the return for the original item, subject to product availability.

For any questions regarding returns, refunds, or replacements, please contact our customer support team with your order number. We are committed to providing a smooth and hassle-free shopping experience for every customer across India.